Privacy Policy

Last Updated: [25-12-2025]

At New Lotus Hospital, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information when you visit or interact with our website.

About Us

Clinic Name: New Lotus Hospital

Specialization: [Insert Specialization, e.g., Gynecology, Dermatology, Psychiatry]

Address: H.No 2-1-21/b/a/1, Hyderabad Highway, Opp. New Municipal Office,
Near Lorry Parking Road, Indira Nagar, Tandur, Telangana – 501141

Phone: 8885492895

Email: newlotushospitals@gmail.com

Website: [Insert Website URL]

Appointment Timings: 10:45 AM to 5:45 PM

Information We Collect

a) Personal Information

• Name, age, gender
• Phone number and email address
• Location details
• Appointment preferences

b) Medical Information

• Health concerns shared during appointment booking
• Symptoms, medical history, or treatment-related details (only when voluntarily provided)

c) Technical & Usage Data

• IP address, browser type, device information
• Pages visited and time spent on the website
• Cookies and tracking data

How We Use Your Information

• Book, confirm, reschedule, or cancel appointments
• Send appointment reminders and updates
• Maintain patient records securely
• Improve website functionality and user experience
• Run analytics, marketing, and Google Ads campaigns
• Comply with legal and regulatory requirements

Cookies & Google Ads Tracking

Our website uses cookies and similar technologies, including Google Analytics and Google Ads, to:

• Understand visitor behaviour
• Improve website performance
• Display relevant healthcare advertisements

You may disable cookies through your browser settings. However, some website features may not function properly.

Data Storage & Security

• All personal and medical data is stored securely using industry-standard security practices
• Access is restricted to authorised personnel only
• Reasonable technical and organisational measures are taken to prevent unauthorised access or misuse

Data Sharing

We do not sell or rent your personal or medical data. Information may be shared only with:

• Doctors and authorised clinic staff for consultation purposes
• Service providers such as SMS, email, WhatsApp, or payment gateways
• Legal authorities if required by law

GDPR & User Rights

If you are an international user, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for data processing
• Request a copy of your stored data

Requests can be sent to newlotushospitals@gmail.com.

Contact for Privacy Concerns